Terms & Conditions

General Terms and Conditions for Forever Yours Moissanite Online Jewelry Store

These General Terms and Conditions ("Terms") govern the use of our online jewelry store Forever Yours Moissanite and the purchase of products from the Store. By accessing the Store and placing an order, you agree to be bound by these Terms. Please read them carefully before making a purchase.

1. Store Usage

1.1 Eligibility: You must be at least 18 years old or have reached the legal age of majority in your jurisdiction to use the Store and make a purchase.

1.2 Account: To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

1.3 Accuracy: You agree to provide accurate, current, and complete information when using the Store, including when placing an order.

1. Product Information

2.1 Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not guarantee that all product descriptions, images, pricing, or other content on the Store are entirely accurate, complete, reliable, or error-free.

2.2 Availability: Product availability is subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability.

2.3 Pricing: All prices displayed on the Store are in the designated currency and exclude applicable taxes, shipping fees, and any other charges, unless otherwise stated. We reserve the right to change prices at any time without prior notice.

1. Ordering and Payment

3.1 Placing an Order: By placing an order through the Store, you make an offer to purchase the selected products subject to these Terms. We reserve the right to accept or reject any order at our sole discretion.

3.2 Payment: We accept the payment methods specified on the Store. By providing your payment information, you represent and warrant that you have the legal right to use the chosen payment method.

3.3 Order Confirmation: Once you place an order, you will receive an order confirmation via email. This confirmation does not guarantee acceptance of the order but confirms that we have received your request.

1. Shipping and Delivery

4.1 Shipping: We will make reasonable efforts to ship your order within the estimated timeframes provided on the Store. However, delays may occur due to factors beyond our control.

4.2 Delivery: The risk of loss or damage to the products passes to you upon delivery to the address provided during the ordering process.

4.3 Customs and Import Duties: You are responsible for any customs duties, taxes, or fees incurred upon importation of the products. Please check with your local customs office for more information.

1. Returns and Refunds

5.1 Returns Policy: Please refer to the Returns and Refunds section for more information.

5.2 Refunds: If a refund is applicable, it will be issued in accordance with our Returns Policy. The refund may be subject to deductions for shipping fees, taxes, or other charges.

1. Intellectual Property

6.1 Ownership: All content on the Store, including text, graphics, logos, images, videos, and software, is the property of the Store owner or its licensors and is protected by intellectual property laws.

6.2 Limited License: You are not granted a limited, non-exclusive, non-transferable license to access and use the Store for personal and non-commercial purposes. You may not modify, reproduce, distribute, or exploit any content from the Store without prior written consent.

1. Limitation of Liability

7.1 Disclaimer: The Store is provided on an "as is" and "as available" basis. We do not make any warranties, express or implied, regarding the Store or its content, including but not limited to the accuracy, reliability, or availability of the Store.

7.2 Limitation of Liability: To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Store or the products purchased through it.

1. Governing Law and Dispute Resolution

8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of laws principles.

8.2 Dispute Resolution: Any disputes arising out of or relating to these Terms or the use of the Store shall be resolved amicably through good-faith negotiations. If a resolution cannot be reached, the dispute shall be submitted to binding arbitration in accordance with the rules and the decision of the arbitrator shall be final and binding.

1. Amendments

9.1 Changes to the Terms: We reserve the right to modify or update these Terms at any time without prior notice. The updated version will be effective as of the date of posting on the Store.

9.2 Continued Use: By continuing to use the Store after any modifications to these Terms, you accept and agree to be bound by the revised Terms.

If you have any questions or concerns regarding these Terms, please contact us through the contact information provided on the Store.